FAQ
Click & Collect
You simply place your order and pay on our website, we will email you when the order is ready to be picked up.
Don't worry! We have your order kept safely, just call instore in your own time.
Shipping
Right now we currently only ship to delivery addresses in Ireland. We are working with our delivery partners to activate worldwide shipping very soon!
Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We strive to pack orders placed by 12.30pm on the same day with next day delivery.
Sometimes due to delays outside of our control this may be longer.
Delivery details will be provided in your confirmation email.
We are using our local DPD delivery partners for nationwide delivery.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Account Information
If you cannot access your account you may not have supplied us with an email address when you registered, or else we may have an incorrect email address listed for you. If you are having trouble logging in drop an email to orders@covestores.ie and a member of the team will help you.
Payments are handled by Shopify Payments, a highly secure company which specialises in online payments. At no point do Cove Stores have access to your credit card details.
Other
You can contact us through our contact page! We will be happy to assist you.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.